Returns and refunds

Within 10 days from the delivery date you have the possibility to return the purchased item, intact in all its parts and with the tag attached.

We will refund the cost of the item, excluding shipping costs which in this case are borne by the customer.

Send your return to the following address:

SERPAP sas, via Lombarda 78, 55013 Lammari (LU)

If you have encountered a problem with the product, we invite you to contact us on our number 0583/436189 : we will take care of finding an adequate solution.